Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vivibop.com (the “Site”).
1. Personal Information We Collect
1.1 Device Information
When you visit the Site, we automatically collect certain information about your device, including:
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your web browser
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IP address
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time zone
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some of the cookies that are installed on your device
As you browse the Site, we also collect information about:
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the individual pages or products you view
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what websites or search terms referred you to the Site
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how you interact with the Site
We call this “Device Information”.
We collect Device Information using:
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Cookies – small data files stored on your device that often include an anonymous unique identifier. You can learn more about cookies and how to disable them at allaboutcookies.org.
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Log files – track actions occurring on the Site and collect IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site and measure marketing performance.
1.2 Order Information
When you make or attempt to make a purchase through the Site, we collect:
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your name
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billing address
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shipping address
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payment information（processed securely by third-party payment providers）
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email address
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phone number
We call this “Order Information”.
1.3 Personal Information
In this Privacy Policy, “Personal Information” means both Device Information and Order Information.
2. How We Use Your Personal Information
We use Order Information to:
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fulfill orders placed through the Site (processing payments, arranging shipping, sending order confirmations and invoices)
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communicate with you about your order or questions
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screen orders for potential risk or fraud
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provide you with information or offers relating to our products or services, when this matches the preferences you have shared with us
We use Device Information to:
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help us screen for potential risk and fraud (especially your IP address)
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improve and optimize our Site and user experience
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generate analytics on how customers browse and interact with the Site
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evaluate the success of our marketing and advertising campaigns
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
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we use Shopline to power our online store
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we use payment providers to process payments securely
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we may use analytics and advertising tools (such as Google Analytics, Meta/Facebook Ads, email tools)
We may also share your information:
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to comply with laws and regulations
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to respond to subpoenas, search warrants or other lawful requests
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to protect our rights, property or safety
We do not sell your Personal Information.
4. Behavioural Advertising
We may use your Personal Information to provide you with targeted advertising or marketing communications we believe may be of interest to you.
To learn more about targeted advertising, you can visit the Network Advertising Initiative’s educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising from:
You can also opt out of some services by visiting:
http://optout.aboutads.info/
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
5. Do Not Track
We do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.
6. Your Rights
If you are a European Union or UK resident, you have the right to:
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access the Personal Information we hold about you
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ask that it be corrected, updated, or deleted
If you would like to exercise these rights, please contact us at:
support@vivibop.com
If you are a European resident, we process your information:
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to fulfill contracts we might have with you (for example, when you place an order), or
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to pursue our legitimate business interests listed above
Please note that your information may be transferred outside of Europe, including to the United States.
If you are a California resident, you may have additional rights (CCPA). You can contact us at support@vivibop.com for more information or to submit a request.
7. Data Retention
When you place an order through the Site, we keep your Order Information for our records unless and until you ask us to delete it, or unless we must keep it longer for legal, tax, or accounting reasons.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a new “Last updated” date.
9. Contact Us
For more information about our privacy practices, or if you have questions or complaints, please contact us:
Email: support@vivibop.com
Website: https://vivibop.com